Privacy Policy
Effective Date: September 22, 2025
1. Introduction
Welcome to Patentelligence ("we," "us," "our"). We are committed to protecting the privacy and security of our clients' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Your privacy, and the confidentiality of your intellectual property, are of the utmost importance to us. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
A. Information You Provide to Us
Contact Information: Your name, email address, phone number, company name, and job title when you request a report, contact us for support, or sign up for our services.
Intellectual Property Data: Patent numbers, application details, portfolio information, and any related documents or data you submit for the purpose of generating our analysis and reports (e.g., Maintenance Fee Intelligence Report, 360º Comprehensive Intelligence Report, etc.).
Payment Information: To process payments for our reports, we use third-party payment processors. We do not store or collect your credit card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
Communications: Records and copies of your correspondence (including email addresses) if you contact us.
B. Information We Collect Automatically
Log and Usage Data: Our servers automatically collect standard log information when you access our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to track activity on our service and hold certain information to enhance and personalize your user experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Manage Our Services: To generate and deliver the patent intelligence reports you request, manage your account, and provide customer support.
To Improve Our Services: To understand how our services are used and to improve our analytical models, methodologies, and offerings. Any data used for internal improvement is aggregated and anonymized; your specific, identifiable intellectual property data is not used for this purpose without your explicit consent.
To Communicate With You: To respond to your inquiries, send you service-related announcements, administrative messages, and deliver your reports.
For Billing and Security: To process transactions, prevent fraudulent activity, and enforce our terms of service.For Marketing: With your consent, to send you promotional materials about new products, special offers, or other information we think you may find interesting. You may opt out of receiving any, or all, of these communications from us at any time.
4. How We Share and Disclose Information
The confidentiality of your intellectual property data is a core principle of our business.
No Sale of Data: We do not, and will not, sell, rent, or share your specific patent information or the contents of your reports with any unaffiliated third parties for their own marketing purposes.
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as cloud hosting (for data storage and processing), payment processing, and website analytics. These third parties are contractually obligated to maintain the confidentiality and security of your data and are restricted from using your information for any purpose other than to provide services for us.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, or protect the personal safety of users or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership.
5. Data Security
We implement a variety of administrative, technical, and physical security measures designed to protect the security of any personal and proprietary information we process. We use encryption for data in transit and at rest and employ strict access controls. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to provide our services, comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: The right to request copies of your personal information.
Correction: The right to request that we correct any information you believe is inaccurate.
Deletion: The right to request that we erase your personal data, under certain conditions.
Opt-Out: The right to opt out of future marketing communications by following the unsubscribe link in our emails.To exercise these rights, please contact us at the details below.
8. Children's Privacy
Our services are not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children.
9. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Our company is based in the United States, and by using our services, you consent to the processing of your data in the United States.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@patentelligence.ai
Phone: +1 (443) 256-3843
Address: 5457 Twin Knolls Rd, Ste 300 #1007, Columbia, MD 21045, USA